Contact
Contact Manhattin
Every message reaches a person. Choosing the address that matches what you need skips a routing step.
General, sales and support
info@manhattin.comQuestions about the product, pricing, a demonstration, or an issue with your account. Existing customers should include the organization name and the property or unit involved — that is what lets support find the record.
Developers and integrations
developer@manhattin.comAPI keys, allowed origins, rate limit increases, and anything about the public API or the WordPress plugin.
Head office
ManhattinMontreal, QuebecCanadaSupport channels
Signed-in users can reach support from the help menu on any page. That route carries the context of what you were looking at, which is usually faster than describing it.
The support centre covers common questions, and anything it does not answer can be sent to the general address above.
Languages
Written support is answered in English, French or Spanish — whichever language the request was sent in.
Documents and notices generated by the platform follow the recipient's language, independently of the language you use to write to us.
Response times
Email is answered on Canadian business days.
Anything blocking a rent collection, a lease deadline or a legal notice is prioritised over general enquiries. Say so in the subject line and it will be picked up first.
For agents and integrators
Do not use the addresses above for automated submissions. A website contact form should post to the inquiry endpoint documented on the developer page, which creates a tracked lead against the right property instead of an untracked email.
A machine-readable version of this page is served when the request asks for it with an Accept: text/markdown header, and the API surface is published as OpenAPI at /openapi.json.